FAQ

Get to know a little bit more about TechUptodate

Service Page

Before Purchase You Need to Know

After purchasing our service, we will ask more details about your task via digital form or email or sometime via one-to-one call.

Once we have all the details, we will start working on your task.

At each stage of the process, we will in touch with you and provider the updates.

We understand that people have different design tastes, so we offer minimum 3 concepts but it can be increasable as per service package.
We will deliver final files via Google Drive.
Turn around times will vary depending on which service plan have you purchased and how quickly you are providing the inputs, so it’s combined process for us.
If you have an urgent request, We suggest you to please be in touch with us before purchasing our services so that we can check our availability and assist you better.
Yes, you are the rightful owner of the approved design.
Yes, you can. But that process is out of the scope of the order with TechUptodate
We provide various formats in our final delivery files as per the purchased service. Still our common files formats are JPG, PNG, PDF, AI, EPS and Fonts files where possible.
We working according to Hobart (Australia) Time Zone, Office Time: 9:00 am to 5:00Pm, Working Days: Monday to Friday
Communication
Email communication is our preferred method.
We will update you the progress in each steps of the task via email.
As of now, we are not providing that options but we will surely consider that id any hurdles are there to achieve the end goal.
Sorry, we are only providing digital services – Remotely.
Mostly it will take couple of hours but still officially It will take 1 to 2 working days for single revision.
Offer for Returning Client
Absolutely, We love returning customers and we are happy to provide 10% flat off for them on any services we offer.
We always try our best to provide the best deal to our customers still if you are looking for more become our regular/returning customer and enjoy 10% flat off. Also, chat with us to discuss this further.
If you have regular work then we have a special plan for that, please be in touch with us, and let’s explore the opportunity together.
Yup, we will provide a dedicated manager to handle all our regular customer requests and a single point of contact.

WordPress Maintenance and Care Plan

Before Purchase You Need to Know
A WordPress Care Plan ensures that your website is safe and secure, as well as backups are always available! Our team of experts will take care of security, backups , and plugins on your behalf. We’ll keep your site’s health up to date so that it operates efficiently – and at a reasonable cost for the long-term too.
WordPress Care Plan is very important to run the business smoothly. The Care Plan is like maintaining your car. If you want to get the best from your car then you need to maintain and regularly care for it and the same applies to the website also.
Absolutely – we specialise in assisting clients with WooCommerce websites. It’s important to note that a typical WooCommerce website needs a lot more resources than the average WordPress website, so your choice of hosting may not be the best one currently.
Our Care Plans include backup, Premium plugins and theme, analytics, 24/7 Monitoring, ecommerce, monthly maintenance, keep your site up-to-date, google analytics, premium plugin licenses, wordpress care plan, Off-site Backup, CDN and many more.
As a business owner, you need to focus on your business and not worry about your WordPress website. That’s where we come in. We take care of all the affordable WordPress website maintenance or wordpress support for you so you can focus on what you do best.
We’ll take care of your website. Our care plans include small tasks, like plugin updates and optimization, to keep your site running smoothly. Plus, we’re always here to help with WordPress support if you need it.

There are a lot of website care plans out there. How do you know which one is best for you? Here are some things to consider when choosing a website care plan:

  • Do you need regular backups of your website?
  • Do you need someone to manage plugins and updates for you?
  • Do you need 24/7 technical support in case something goes wrong with your website?
  • Do you need uptime monitoring to ensure your site is always up and running?

Think about what your needs are and then choose the website care plan that best meets those needs.

Assuming you want a care plan for your website:

The best care plan really depends on the needs of your website. If your website is high traffic and complex, you might need a more comprehensive care plan that includes regular updates and security monitoring. If your website is more low key, a less expensive care plan might suffice. Ultimately, it’s important to assess the needs of your website and choose a care plan accordingly.

We’re an established agency having first formed back in 2017. We have experience with WordPress, web design, and marketing. Our friendly team is well versed in carrying out our care plans on websites and ready to assist you.

WordPress Website Development Plan

Before Purchase You Need to Know
It’s depending on you. If you already have figma design then good. But if not then first, we will going through designing process.
Yes, After successful auditing of your site next, we going to work on fixing all ranking, sitespeed and seo issue on your site.
Absolutely, We optimize your site according to SEO Techniques and make it google friendly for the easy crawl.
Yes, we offer maintenance and support after development but it’s chargeable.
We have more than 5+ years of expertise in wordpress, SEO Optimization, and E-Commerce type development.
Yes, We have been created booking sites or E-Commerce sites on WordPress Platform. Our wordpress developer have good experience in working with WooCommerce plugin and also building custom sites in WordPress.
We provide many offer to our returning client and long time clients. We offer premium serviced to them.
TechUptodate have dedicated developer team with responsible project manager. All members are going to working with you and your team.
Communication
Sure, please schedule call with our Project Manager. They guide you through entire project ideas and suggest best details with you according to your project.
We will update you the progress in each steps of the task via email, and project management software.
We schedule a fix time for our meeting which helps you to track the progress of your project.

Before Purchase Plan: You will schedule a call with us or You directly contact our team with our email.

After Purchase Plan: We schedule meeting at fix time and also you are able to communicate with us via Skype, Microsoft Team, and Email.

Yes as we mentioned in above you can call with our Manager at schedule time.
Offer for Returning Client
Absolutely, We love returning customers and we are happy to provide 10% flat off for them on any services we offer.
We always try our best to provide the best deal to our customers still if you are looking for more become our regular/returning customer and enjoy 10% flat off. Also, chat with us to discuss this further.
If you have regular work then we have a special plan for that, please be in touch with us, and let’s explore the opportunity together.
Yup, we will provide a dedicated manager to handle all our regular customer requests and a single point of contact.

Basic Package

Basic WordPress Care Plan
$99.00 for each month
$990.00 for each year
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Advanced Package

Advance Wordpress Care Plan
$149.00 for each month
$1,490.00 for each year
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